Frequently Asked Questions

Can I further customise your silver plectrum designs? (for example, to engrave a picture on the plectrum or make the item from gold).

We are able to customise our silver guitar plectrum designs to suit your requirements. Please contact us with your ideas and we will send you a quotation to make a guitar plectrum exactly as per your requirements.

Can I Have My Item Hallmarked?

Yes you can, we can apply a UK Hallmark to any of our designs! We make each item to order, please be aware that we have to to send these items to the Assay Office in order for them to be “Hallmarked Independently”, please allow up to five working days turn around for Hallmarked items. Applying a Hallmark to a “non” Hallmarked item is at additional cost.

Can I visit the Studio to view your silver guitar plectrums?

We do not keep a stock of guitar plectrums on the studio premises as all of our silver guitar plectrums are made to order. We no longer allow collection from the studio for security reasons.

Our studio address is:

Precious Plectrums
37A Vyse Street
Hockley
Birmingham
B18 6JY

How long will my order take?

For UK customers it will usually take us 2 to 3 working days to make & mail your item using Royal Mails Recorded, Signed For delivery service, This time scale would be extended for Hallmarked items to six to seven working days in order for us to send the item to the Assay office for independent Hall marking to be applied, for international customers within the EU it will take around 7 working days and for other locations worldwide it will take around 10-12 days (for standard items not requiring the application of the Hallmark)

Can I get My Item Quicker?

Yes you can, it will still take us 2 to 3 working days (6 to seven for Hallmarked) to make your item ready for mailing, however we can arrange for guaranteed next working day delivery before 13:00 hours using Royal Mails Special Delivery service. If you require this service please Contact Us

Do your products come in a gift box?

Yes, all of our guitar plectrums, cuff-links and tie-slides come in a free gift box.

Are your plectrums hallmarked?

If the item is listed as “Hallmarked” then yes it bears a UK Hallmark, if not then it will be marked as “Silver”. We can have the UK Hallmark applied to any of our items if it is required, however. This service is available at an additional cost, please Contact Us .  Please note all of our non Hallmarked silver guitar plectrums are marked on the rear, at the tip of the item “Silver”.

Pay Pal Shipping Address

If Pay Pal is used as the payment method at check out, we are required, by Pay Pal, to dispatch your item to the address as it is set out on the “Pay Pal Notification of Payment”. This is a Pay Pal Requirement, if we are to remain inside Pay Pal’s Seller Protection Program.

* Free Standard Postage, relates to items & packaging having an overall weight of under 50 grams & classified as “Large Letter” mail by Royal Mail, for which we usually charge £3.95. Heavier packages are charged at their standard rates as is “special delivery”.